Refund Policy

Refunds are processed only after the returned product is received and inspected by The Bespoke Wears.

Approved refunds will be credited to the original payment method used during purchase.

Refunds are generally processed within 15 working days from the date we receive the returned item.

If a replacement product is unavailable, a full refund will be issued.

Shipping Policy

Orders are processed and dispatched within 4–5 business days.

Delivery timelines may vary depending on your location and courier partner.

Once an order has been shipped, it cannot be cancelled.

If you receive a damaged, defective, or incorrect product, you may request a return or replacement as per our Return Policy.

Return Policy

At The Bespoke Wears, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we will replace it or issue a refund at no additional cost.

To request a return, please contact our customer support with your Order ID within the eligible return period.

Return Conditions

To be eligible for a return:

• The product must be unused, unwashed, and in its original condition.
• All original tags, labels, packaging, and invoice must be returned with the product.
• Do not accept delivery if the outer packaging is damaged or tampered with.
• If you notice any damage after opening the package, notify us within 24 hours of delivery.
• Products damaged due to misuse or regular use are not eligible for return or refund.
• An unboxing/opening video or clear photos are required to process claims for damaged, defective, or incorrect products.
• No return or exchange is applicable for orders below ₹500.

Shipping Charges

If the return is due to our mistake (wrong, damaged, or defective product), the applicable return shipping charges will be borne by The Bespoke Wears.

For all other approved returns, shipping charges are non-refundable.