Returns & Exchanges

At The Bespoke Wears, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.

Eligibility

To be eligible for a return or exchange:

• The item must be unused and in its original condition.
• All original tags and packaging must be intact.
• Customized or altered products are not eligible for return or exchange unless they are damaged or incorrect.

How to Request a Return

To request a return or exchange:

• Contact our customer support within 7 days of delivery.
• Share your Order ID and the reason for the return or exchange.
• Our team will guide you through the return process.

Refunds

• Refunds will be processed after the returned product has been received and inspected.
• Approved refunds will be credited to the original payment method.
• Shipping charges are non-refundable unless the product was damaged or incorrect.

Exchanges

You may request an exchange for a different size or color, subject to stock availability.

If the requested item is unavailable, a refund or store credit may be offered.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item.

We will arrange a replacement or refund after verification.